Working in partnership with Reynolds & Reynolds (Dayton, OH), Incept was responsible for executing over 2.6 million customer satisfaction and service appointment scheduling conversations, representing major automotive manufacturers including General Motors. Incept's automotive CSI and service scheduling solutions provided General Motors an  experienced, scalable resource to personally thank their customers, determine their level of satisfaction, and schedule service maintenance when required.
 General Motors Company, one of the world's largest automakers, traces its roots back to 1908. With its global headquarters in Detroit, Michigan, GM employs 209,000 people in every major region of the world and does business in some 140 countries. GM and its strategic partners produce cars and trucks in 34 countries, and sell and service these vehicles through the following brands: Buick, Cadillac, Chevrolet, GMC, GM Daewoo, Holden, Opel, Vauxhall, Wuling and Jiefang. More information on the new General Motors Company can be found at  www.gm.com .