Inbound Call Center
An outsourced inbound call center is more than simply addressing customer concerns.
Call us at (330) 649-8000 or request a free price quote!
Inbound Call Center Services
Your relationship with your customers is one of the most important things in your business. We approach customer care with the goal of strengthening your relationship with every touch point.
Customer service and customer care
Sales and order processing
Technical support and help desk
Live chat support
Reservations and appointment setting
Social media inquiries
Our Approach To New Partnerships
Our distinction is a listen before you lead approach that puts customers at the center of everything we do. By understanding the your objectives, we are able to customize a strategy that brings customers to you. By knowing what motivates customers, we can ensure the right message is delivered, strengthening the relationship with your customer or prospect at every touch point.
SOME OF THE BENEFITS OF OUR TELEMARKETING SERVICES INCLUDE:
List scrubbing and testing
100% US based agents
Ongoing agent training
Advanced dialer capabilities
Expert call center personnel
Cost effective operations
PCI DSS Compliance
Thorough analytic reporting
Compliance with industry regulations
Incept is PCI DSS Compliant, an active member of the Professional Association for Customer Engagement, has an A+ rating by the Better Business Bureau, and a top rated company culture.