Press Release: How One Local Company Is Combating The Mental Health Epidemic In Our Community

Why Incept Cares

With approximately 1 in 5 adults in the U.S. (46.6 million) experiencing mental illness, Incept takes mental health seriously and finds it necessary to address with their employees. The company is aware that there are major consequences for those who do not receive treatment for their mental health; in fact, individuals that do not get treatment have an increased likelihood of substance abuse, incarceration, and even suicide – all of which, Incept seeks to prevent for its employees.

mental health services

In an effort to provide support, encouragement, and an avenue for employees to seek treatment, Incept recently launched several on-site assistance programs for employees to use at any time they need to talk with someone about their mental health.

Twice a week, employees can participate with Coleman Professional Services. The organization’s experienced and licensed staff members provide resources, intervention, prevention and vocational skills training to those employees who struggle with their mental health. Their evidence-based practices allow Incept’s employees to improve their mental health while also having a support system at their immediate disposal.

CEO, Sam Falletta, comments on the initiatives and states,

We deeply believe in creating a workplace that delivers on our purpose of helping our employees become the best possible version of themselves. We have seen firsthand that people reach their highest potential when they develop themselves as a person, not just as a worker, particularly in the areas of mental health, self-confidence and resilience. 

After testing several other community-based options, we felt the best way to deliver those services was within the business  as opposed to just referring employees elsewhere. 

We’re incredibly grateful to the community partners who have worked with us to develop these programs and to have already improved the lives of so many of our employees.”

mental health Initiatives

Incept is also aware of the negative stigma related to mental health and seeks to put an end to it. By sharing actionable tips on their employee intranet and creating a calendar of events, the company is encouraging their employees to get started on improving their own mental health. The goal is to help employees recognize that there are avenues available to treat the anxiety, stress, and abuse they may deal with.

Employee Results Director, Allison McConnell, states, “We’ve already received very positive feedback from the employees who have participated in these initiatives.  Participants have cited decreased stress, increased action towards their goals, and greater feelings of resilience and optimism about their future – all factors we know drive increased performance and engagement in the workplace. We are excited to see how these continued efforts can impact the lives of our current and future employees.

Incept Named A 2018 Top Workplace

Incept Named A 2018 Top Workplace

Incept has been named a Top Workplace for the 7th time. The Plain Dealer’s Top Workplaces recognizes Northeast Ohio employers who prioritize organizational health.  It's more than offering great benefits and vacation time - it's about creating a culture in which employees feel a strong belief in where the organization is headed, how it’s going to get there, and the feeling that everyone is in it together. 

Incept Names Darren Hudach Chief Growth Officer

Incept Names Darren Hudach Chief Growth Officer

Incept, a leading telemarketing and customer relationship support organization, is proud to announce the addition of Darren Hudach as Chief Growth Officer.

Darren joined the Incept family in early 2018, and will be leading the organization’s growth strategy. As the new Chief Growth Officer, Darren will be responsible for instituting best practices and processes both throughout the company and with our clients in order to drive profitable growth.

Incept Honored As A Top Customer Service Provider

Incept Honored As A Top Customer Service Provider

Incept has been named a top customer service provider and recipient of the 2017 Customer Service Award by Smart Business. Organizations were selected based on their superior customer service and their impact on raising awareness of the importance of customer service in the business world.

"It is quite an honor to be recognized as a top customer service provider alongside other world-class brands," states Incept's CEO, Sam Falletta. “To know that we are offering our clients and their customers the best of the best is very humbling.”

Google & HubSpot Joining TBG Digital Marketing & Incept for Local Conference

Google & HubSpot Joining TBG Digital Marketing & Incept for Local Conference

Two local companies, TBG Digital Marketing and Incept, have teamed up to host a regional marketing conference specifically for manufacturing companies. The conference will feature presentations from Google and HubSpot and the same agenda will be presented in two separate cities on consecutive days. The Cleveland conference will be held on October 11, 2017 in Club Velvet at the Hard Rock Rocksino. The Pittsburgh conference will be conducted in the MSA Auditorium at the RLA Learning and Conference Center. For more information or to register to attend, visit Use the code PR10 to save $10 off registration.