Incept, a multi-channel contact center located in Canton, Ohio, announced the transfer of ownership from its founder, Jeff White, to its current CEO and previous minority partner, Sam Falletta.
Incept CEO Moves from Minority Partner to Sole Owner
Incept COO Promoted to President
Incept is proud to announce the promotion of Adam Snyder from Chief Operating Officer to President. As President, Snyder will expand his role by taking responsibility for Incept’s client relationship management in addition to his operational responsibilities. He will continue to report to the CEO, Sam Falletta.
Incept CEO Named To PACE Board of Directors
Incept’s CEO, Sam Falletta, was appointed to the National Board of Directors for the Professional Association of Customer Engagement. Falletta will join the only non-profit trade organization dedicated exclusively to the advancement of companies that use a multi-channel approach to engaging their customers as a leading expert on digital and social communications strategy.
Inc. Magazine Unveils 34th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000
Inc. magazine today recognized Incept on its 34th annual Inc. 5000, an exclusive ranking of the nation's fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy-America's independent entrepreneurs. Companies such as Yelp, Pandora, Timberland, Dell, Domino's Pizza, LinkedIn, Zillow, and many other well-known names gained early exposure as members of the Inc. 5000.
Incept Recognized on the 2015 Inc. 5000 with Three-Year Sales Growth of 65%
Inc. magazine today recognized Incept on its 34th annual Inc. 5000, an exclusive ranking of the nation's fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy-America's independent entrepreneurs. Companies such as Yelp, Pandora, Timberland, Dell, Domino's Pizza, LinkedIn, Zillow, and many other well-known names gained early exposure as members of the Inc. 5000.
Incept Named To Northeast Ohio's Top Workplaces List For 4th Time
Incept CEO Wins Spirit of Philanthropy Award
Incept's President and CEO, Sam Falletta, was awarded the Spirit of Philanthropy Award at the 2015 PACE Convention & Expo Awards Luncheon in Atlanta, Georgia. Falletta was chosen for this award because he exemplifies the spirit of philanthropy by inspiring his company through his involvement in the community through contributions of service, time, leadership and monetary donations.
Incept Wins CUSTOMER Top 50 Teleservices Outsourcing Award
Incept has been named a winner of the CUSTOMER Top 50 Teleservices Outsourcing Award by TMC. The team at Incept is honored to be ranked among the best - 15th Domestic Inbound Call Center, 6th Domestic Outbound Call Center, and 15th Global Aggregate Call Center. With a 30 year history of excellence, these rankings have become the benchmark for businesses seeking high-capacity teleservices agencies.
Incept Wins ‘Contents of Contests’
Incept was named the winner of the Professional Association of Customer Engagement Ohio Valley Chapter sponsored contest called, Contest of Contests. Each participant was given just ten minutes to present their company's employee incentive program to a panel of expert judges. Each program was judged based on originality, hype, effectiveness, reach, focus, and alignment.