What Makes Incept Different?

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MULTI-CHANNEL CAPACITY 

We service your customer where ever they need it:

Phone

Live chat

SMS

Email

Social media

Be where your customers expect you to be.

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Shared-Risk PRICING

94% of our current client relationships are on a pay-for-results billing model and we would look to do the same for you.  Simply put, if you don’t succeed, we don’t succeed. 

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CUSTOMER RELATIONSHIP Obsessed 

Relationships are summaries of individual conversations.  We know that you need your customers love you more and more every day, so we make every effort to have exceptional conversations, on your behalf.

 

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Operational Expertise

Conversational quality.

Dedicated coaching.

10:1 support.

Culture of appreciation and self-improvement.

Award winning.


Who have we worked with?

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Our Offer

We understand making a decision to look for an external partner (or to change your current partner) is a big deal.  So is the risk of doing nothing.

HERE'S OUR OFFER

  • For any project that you have at least 90 days of call history, you provide us the success parameters and cost
  • We'll translate your current billing structure to a pay-for-result model and reduce your cost by 10% for the 90 day test
  • We'll deliver exceptional service