OUR SERVICES

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Inbound Call Center Service

Your relationship with your customers is one of the most important things in your business. We approach customer care with the goal of strengthening your relationship with every touch point.

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Outbound call center service

We take a scientific approach to outbound B2B telemarketing so that when your prospects answer, we can take advantage of the opportunity, helping you grow your business.

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Multi-channel marketing

Achieve your business goals with an integrated marketing strategy. We combine live chat, email, direct mail, social media and more in combination with your inbound or outbound strategy.

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About Incept

Incept is a US-based contact center that combines 25 years of customer engagement best practices with innovative new approaches to service your customers.

We’ve worked with some of the largest brands in the world to develop telemarketing campaigns with one main goal - strengthen relationships at every touch point.

What We Do | Our Clients

Interested in learning more?

Call us at (330) 649-8000 or request a free price quote! 

 

Top Rated Telemarketing Service

Client Testimonials

Incept exists to help our clients conduct meaningful conversations and develop deep relationships with the people most important to them every day.

Our commitment to providing superior customer service on behalf of our clients has led to a ninety-four percent satisfactory partner rating.

Here’s what a few of our clients have to say about their experience with Incept.

 
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PCI DSS COMPLIANT

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A+ BBB RATING

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Active PACE MEMBER

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TOP RATED CULTURE

 

Telemarketing Distinctions

We ensure our clients’ data is secure by complying with Payment Card Industry (PCI) Security Standards.

As an active member of the Professional Association for Customer Engagement, we stay up to date with leading customer engagement trends.

We’re honored to have received the highest rating possible from the Better Business Bureau.

Incept has been recognized as a Top Workplace for six consecutive years which is reflected in the reviews across our many social and hiring platforms.

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