Outbound CX Solutions

We take a scientific approach to outbound B2B CX so that when your prospects answer, we can take advantage of the opportunity, helping you grow your business.

• B2B lead generation and qualification

• Current customer up sell or cross sell

• Appointment setting

• Survey fulfillment

• Market research and data collection  

Our Approach To New Partnerships

Our distinction is a listen before you lead approach that puts customers at the center of everything we do. By understanding your objectives, we are able to customize a strategy that brings customers to you. By knowing what motivates customers, we can ensure the right message is delivered, strengthening the relationship with your customer or prospect at every touch point.

SOME OF THE BENEFITS OF OUR TELEMARKETING SERVICES INCLUDE:

• Customized scripting

• List scrubbing and testing

• 100% US based agents

• Ongoing agent training

• Multi-channel integration

• Advanced dialer capabilities

CX Distinctions

Incept is PCI DSS Compliant, an active member of the Professional Association for Customer Engagement, has an A+ rating by the Better Business Bureau, and a top rated company culture.