How to Reduce Inbound Call Hold Times

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Download our guide to help you reduce call hold times!

Hold times can greatly impact client experience which can result in negative impacts such as dissatisfied customers, or even returns or cancellations.

Using our expertise in inbound telemarketing, we’ve created a guide to help you improve customer experience by decreasing call hold times.

In this guide you’ll get information on:

  • Other services to offer that we’ve found to best support your phone campaigns

  • Steps to take to ensure your agents are the most productive and assist customers in a timely manner