Professional Association for Customer Engagement Recognizes Incept as Member of the Year

2018 PACE Member of the Year Award Winner.png

Incept was recently awarded the Professional Association for Customer Engagement (PACE) Member of the Year Award at the 2018 PACE Convention & Expo!

PACE is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center. 

The award was given to the industry supplier who exhibited excellence and made the biggest impact on the membership of PACE. Excellence is defined by creating a positive and encouraging employee culture, involvement in the chapters, involvement in PACE national events, and a corporate commitment to serving the needs of and promoting the customer engagement industry.

Incept has worked closely with PACE for many years in order to help member organizations provide outstanding customer service and sales solutions delivered via omni channel communication including voice, email, chat, text and social media. 


Incept is a leading telemarketing partner focused on engaging, converting, and retaining their clients’ customers through interactions designed to strengthen relationships. Throughout the last 20 years, Incept has partnered with some of the nation’s most successful companies, including Microsoft, Honda, and the American Red Cross to develop the most effective multi-channel marketing and B2B lead generation campaigns to drive faster and more profitable growth for their clients. Learn more here:  


PACE is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. PACE members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, service, and support. Please visit