The Plain Dealer Names Incept A Winner Of The Northeast Ohio 2016 Top Workplaces Award

Incept has been awarded a 2016 Top Workplaces honor by The Plain Dealer for the 5th time. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of workplace culture were measured, including Alignment, Execution, and Connection, just to name a few.

“The Top Workplaces award is not a popularity contest. And oftentimes, people assume it’s all about fancy perks and benefits.” says Doug Claffey, CEO of WorkplaceDynamics. “But to be a Top Workplace, organizations must meet our strict standards for organizational health. And who better to ask about work life than the people who live the culture every day—the employees. Time and time again, our research has proven that what’s most important to them is a strong belief in where the organization is headed, how it’s going to get there, and the feeling that everyone is in it together. Claffey adds, “Without this sense of connection, an organization doesn’t have a shot at being named a Top Workplace.”

Incept’s purpose is to help you become the best possible version of yourself.  From that guiding principle, Incept makes each employees’ happiness and growth a significant company priority. From open communication with executives to a progressive performance management structure, Incept has become a leader in company culture in Ohio.

"Knowing that Incept employees feel valued at work is critical part of what makes us successful," states Incept's CEO, Sam Falletta. “I’m incredibly proud of the effort we put into making our employees feel valued and to have that effort recognized publicly is even more rewarding.”

The entire ranking is published online and in the June 19th edition of the Plain Dealer.

About Incept

Incept is a multi-channel contact center that strengthens the relationship between their clients and their clients’ customers with every interaction. Please visit

About WorkplaceDynamics, LLC

Headquartered in Exton, PA, WorkplaceDynamics specializes in employee feedback surveys and workplace improvement. This year alone, more than two million employees in over 6,000 organizations will participate in the Top Workplaces™ campaign—a program it conducts in partnership with more than 40 prestigious media partners across the United States. Workplace Dynamics also provides consulting services to improve employee engagement and organizational health. WorkplaceDynamics is a founding B Corporation member, a coalition of organizations that are leading a global movement to redefine success in business by offering a positive vision of a better way to do business.