Incept Is Proud to Announce the Addition of a New Relationship Development Supervisor

July 8, 2014

The Saves Division of Incept is proud to announce the addition of a Relationship Development Supervisor. Melissa Steiner was hired into the position of Relationship Development Supervisor in the beginning of July.  She will go through approximately 2 months of training before taking ownership of a team of up to 30 Conversational Marketing Experts. She has previous call center supervisor experience, and has also run her own businesses on multiple occasions.

"In prior call center leadership experience, Melissa has shown a clear understanding of how building strong relationships with a team can lead to success for everyone involved. She is a strong addition to our team, and her dedication to creating a fun and successful work environment is a great match for our culture," states James Latsch, Director of Contact Center Results.

About Incept
Incept is a conversational marketing firm that specializes in call center and social media support services in developing and strengthening relationships with current and potential customers for the biomedical, software and automotive industries. Our distinction is a listen before you lead approach that puts customers at the center of everything we do. By understanding the client's objectives, we are able to customize a strategy that brings customers to you. By knowing what motivates customers, we can ensure the right message is delivered every time. Please visit

Incept Contact
James Latsch
Director, Contact Center Results
4150 Belden Village Street NW
Suite 205
Canton, Ohio 44718