Incept Is Proud to Announce the Addition of a New Shift Supervisor

July 9, 2014

The Saves Division of Incept is proud to announce the addition of a new Shift Supervisor. Michael Peters was hired in May into the position of Shift Supervisor for day shift. Michael has multiple examples of call center management experience under his belt, as a supervisor and manager in previous roles.

"In two months since joining Incept, Michael has quickly delivered proactive, productive suggestions and performance that drive business value. He continually seeks out additional challenges and responsibility, and I am excited to see the improvements he will continue to drive," states James Latsch, Director of Contact Center Results.

About Incept
Incept is a conversational marketing firm that specializes in call center and social media support services in developing and strengthening relationships with current and potential customers for the biomedical, software and automotive industries. Our distinction is a listen before you lead approach that puts customers at the center of everything we do. By understanding the client's objectives, we are able to customize a strategy that brings customers to you. By knowing what motivates customers, we can ensure the right message is delivered every time. Please visit

Incept Contact
James Latsch
Director, Contact Center Results
4150 Belden Village Street NW
Suite 205
Canton, Ohio 44718