Incept Makes a New Addition to the Contact Center Results Team

Conversational Marketing Expert (CME) Greg Ernst moves into role of Program Results Coach

July 3, 2012

CANTON, Ohio - On June 29, 2012 Incept announced that Conversational Marketing Expert (CME) Greg Ernst has been promoted to the role of Program Results Coach. Starting in mid-January of 2012, Greg has been a great addition to Incept. Dedication and a strong work ethic has lead Greg to be quickly noticed and promoted within six months of employment.

"From the very beginning of his employment, Greg has led by example. As a record-breaking CME, Greg earned the respect of his teammates and excelled at creating strong relationships with our clients' donors. I'm excited to give Greg the opportunity to move to the next level of his career at Incept," commented Incept's President and CEO Sam Falletta.

About his promotion, Greg was quoted, "I'm looking forward to gaining a better understanding of how to relate to customers, manage a team, and coach others to success." Also adding what helped him to move up within the company so quickly, "When I started at Incept, I was immediately struck with how much everyone truly cared about helping me. The support of those around me was a key factor in my success."

About Incept
Incept is a conversational marketingTM firm that specializes in conducting productive conversations with clients' current and potential donors. These conversations help to strengthen relationships to net more productive units at the blood center level. Visit Incept on the web at