Incept Veteran Team Member Stephanie Smith Advances to Position as Program Results Supervisor

Leading by example, Smith takes the next step in her career with company while looking to the future with excitement.

March 1, 2012

CANTON, Ohio - On February 6, 2012 Incept proudly announced that veteran employee Stephanie Smith was promoted to the role of Program Results Supervisor. After a successful period as a Program Results Coach, Smith's hard work and dedication paid off in February of 2012 with an exciting step forward.

Smith's career, which has consisted of over twenty years of jobs centered around customer interactions, led her to Incept in September of 2008. She quickly became known for consistently positive attitude and being an exceptional team player.

Incept President and CEO Sam Falletta touched on these qualities when he said: "In a group full of outgoing, enjoyable people, Stephanie stands out above the rest. She is always smiling, asking how she can help, and prioritizing the needs of her employees over her own. She really is a servant leader and her teammates admire that a great deal in her."

Her extensive experience with the programs she manages has given her a unique insight on the innermost team dynamics present at Incept. She uses this deep understanding to create a work environment built on a foundation of trust and recognition.

"I'm always treating everyone as my customer, my fellow employees, my superiors, and our customers... I make sure that I'm creating a safe environment so everyone can learn from their mistakes and continuously make improvements. I'm really excited to have the opportunity to work with my team, to help them reach their goals, and to be the best they can be."

About Incept
Incept is a conversational marketingTM firm that specializes in conducting productive conversations with your current and potential customers. Visit Incept on the web at and