Jenna Patterson Promoted to Client Results Executive at Incept

Promotion marks new opportunity by putting young professional on point for company’s interactions with blood bank clients.

July 1, 2011

CANTON, Ohio - Incept congratulates Jenna Patterson on her June 2011 promotion to her new role of Client Results Executive. In her new position, Patterson will be focusing on the continued development of relationships with Incept's current clients with the objective of helping them achieve their goals.

Patterson joined the company in May 2009 as a Program Results Supervisor working directly with Conversational MarketingTM Experts (CMEs) on the contact center floor. Her experience there served her well as she quickly progressed through the company, eventually transitioning to the Client Results team. She credits the insights and perspective she gained working in the contact center with her success on the client-side of the business.

"Simply put, Jenna has exceeded the expectations placed on her in every role she has had, and I'm thrilled to be able to provide her with her third promotion in less than three years. She is a perfect point person to interact with our blood bank clients and put them at the center of everything we do." - Incept President and CEO Sam Falletta

When asked what she believes will allow her to be successful, her response showed a great deal of respect for the team around her and the mission of the company when she said, "I am constantly motivated by the cause - every day that I come to work, I know that I'm making a positive influence on the lives of thousands of patients throughout the country. I also have a very strong and experienced leadership team that I can turn to when I need ideas and advice."

About Incept
Incept is a conversational marketingTM firm that specializes in conducting productive conversations with your current and potential customers. Visit Incept on the web at and