Incept proudly announced that employee Jake Fegan has been promoted to the role of Contact Center Manager, Incept Saves. 

On June 29, 2012 Incept announced that Conversational Marketing Expert (CME) Greg Ernst has been promoted to the role of Program Results Coach. Starting in mid-January of 2012, Greg has been a great addition to Incept. Dedication and a strong work ethic has lead Greg to be quickly noticed and promoted within six months of employment.

When Incept President and CEO Sam Falletta began teaching a professional workshop in marketing at the University of Akron in the fall of 2011 less than six students registered for his workshop. Now entering its third semester, more than a dozen students are registered for the Summer 2012 edition of the class.

Incept CEO Sam Falletta received the honor of being invited to speak on a panel about Content Marketing Perspectives from Ohio's Most Successful Small Business Owners at the 2012 Ohio Growth Summit in Columbus, Ohio which took place on May 24th.

Incept's Vice President of Client Results Billie Johnson presented A Great Donor Experience = A Game Winning Grand Slam" at the 2012 ADRP conference in St. Louis on May 16th, 2012. 

Incept President and CEO Sam Falletta was given the honor of sitting on a panel for the discussion, "Process, Metrics, and Scaling Social Media for B2C2B Lead Generation" at the Professional Association for Customer Engagement's 2012 Convention & EXPO held in Hollywood, FL April 29 - May 2, 2012. (PACE was formerly known as the American Teleservices Association).

Incept, a Canton-based Conversational MarketingTM firm, was recently recognized by the Professional Association for Customer Engagement (PACE) at their 2012 Convention & EXPO Awards Banquet in Hollywood, Florida on May 1, 2012.

On April 23, 2012 Bryan McGinnis joined the Incept team as the newest Program Results Supervisor, focusing his efforts on developing new, creative solutions in order to improve results and develop new campaigns.

Incept President and CEO Sam Falletta had the opportunity to travel to Qatar for the experience of a lifetime. The inaugural TEDxSummit, "The power of x," brought together 650 TEDx organizers from 90 countries around the world to talk about driving positive social change.

An industry leader in the manufacturing of cleaning and maintenance chemicals recently chose Incept to support its efforts to transition from transactional events to annual contracts.